Global tech firm introduces new objectives and boosts climate, diversity, and AI ethics targets in 2025 roadmap

Capgemini has refreshed its Environmental, Social and Governance (ESG) policy, adding a new focus on ethics and raising its targets across key sustainability metrics, including climate action, gender diversity, and digital equity. The updated framework reinforces the company’s long-term commitment to responsible business practices and stakeholder accountability.

The revised policy builds on the Group’s 2021 ESG framework, which outlined eight priorities, by introducing a ninth priority centred on ethical leadership and innovation. It also increases the number of measurable objectives to 14, aligning with global sustainability standards while addressing evolving risks such as AI misuse and carbon emissions.

Capgemini reported that as of end-2024, it had already exceeded several of its original 2030 climate goals. The company reduced its absolute Scope 1 and 2 greenhouse gas emissions by 93 per cent and cut business travel emissions (Scope 3) by 62 per cent per employee compared to 2019. Its electricity mix is now 98 per cent renewable, close to its 2025 target of 100 per cent.

On gender equity, women now represent 39.7 per cent of Capgemini’s global workforce—nearing its 2025 goal of 40 per cent—and hold 29 per cent of executive positions, up from 17 per cent in 2019. The Group has now raised its target for women in global executive roles to 35 per cent by 2030.

Learning and development also saw a significant uptick, with employees averaging 77 learning hours in 2024, well above the objective of a 5 per cent year-on-year increase since 2019.

The company reaffirmed its goal of reaching net zero by 2040, validated by the SBTi Corporate Net-Zero Standard. In addition to emission reductions of 90 per cent across all scopes, Capgemini will begin investing in high-quality carbon credits to offset residual emissions.

The updated policy also includes a stronger focus on AI ethics, aiming to embed responsible AI practices across the organisation as the technology becomes more integrated into economic and social systems.

On the social front, Capgemini plans to expand the reach of its digital inclusion initiatives to 10 million people. Starting in 2025, the company will adopt the Business for Societal Impact (B4SI) framework to assess the depth of its community impact rather than just the number of beneficiaries.

“ESG is fundamental to our corporate strategy and long-term value creation,” said Aiman Ezzat, Chief Executive Officer of Capgemini. “This enhanced ESG policy reflects our commitment to innovation, ethical leadership and meaningful impact in order to create a future where our teams, our clients and our partners can thrive, in a responsible and resilient economy.”

The Group also plans to broaden its sustainability-related services and solutions for clients, further embedding ESG objectives into its commercial offerings.